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A typical job description defines the duties and responsibilities of a role, sometimes in great detail. This type of job description is a checklist to

What does Memorial Day have to do with effective leadership? Quite a bit, actually. Memorial Day honors people who have died. But on Memorial Day,

A “compliment sandwich” is a widely accepted practice of delivering bad news that a person’s performance needs improvement. A compliment sandwich starts with praise, then

“Life should not be a journey to the grave with the intention of arriving safely in a well-preserved body, but rather to skid in sideways,

How do you revive a failed implementation (assuming that you want to)? Whether it’s a new system, Lean, sustainability, makes almost no difference. If the

That favorite campfire dessert, S’mores, get their name from “Some more”, as in “I want some more”. This term can apply to our career and