#39 Leading in Crisis
In an increasingly connected yet polarized world, the ripple effects of crisis can significantly impact the well-being of employees. When any global conflict occurs, employers face the same question: How should we respond? There are no easy answers, but this is our call, our work, as leaders – to support our people, especially when things […]
#35 – Creating an Owner’s Mindset
Almost every CEO I know eventually asks, “How do I get my people to act like an owner? To commit to making contributions that are in the best interest of the whole organization and take full responsibility for their choices and outcomes? My answer is, “Tell me how you lead your organization.” The leader responds, […]
#34 – Engaged is NOT enough!
Engaged is not enough! You’ve got to get married! (Sorry; just couldn’t resist 😊) While engagement is absolutely critical, engagement alone is not sufficient for an organization to thrive. The workforce also needs to be aligned and cohesive. Let’s examine those more closely. Workers can be completely engaged in their workplace. BUT, in addition to […]
#32 The Real Patriot’s Day
“Listen, my children, and you shall hearOf the midnight ride of Paul Revere,On the eighteenth of April, in Seventy-Five:Hardly a man is now aliveWho remembers that famous day and year.” Paul Revere’s Ride – Henry Wadsworth Longfellow Around Boston, revolutionary re-enactors celebrate Patriot’s Day on the 3rd Monday in April. The morning of April 19th, […]
#31 R.I.P. or Engaged?
Are your employees R.I.P. (Retired In Place) or engaged? And does it matter? A recent Gallup survey** shows that organizations with engaged employees outperform their non-engaged counterparts as follows: 23% in profitability 81% in absenteeism 10% in customer loyalty/engagement 18% in productivity (sales) 64% in safety incidents (accidents) 18% in employee turnover for high-turnover organizations […]
#30 Invest in Your Employees
Why invest in your employees? To help your people grow. And to encourage the best and brightest to stay with you (and attract the best and brightest to join you). They are the ones who are most interested in growing, so whichever organization invests in them will be highly attractive to them. What might this […]
#29 No FEAR Performance Review
Most people dread giving and receiving performance reviews. The process is painful and does not produce good results. Jathan Janove has created a 3-step alternative, published by SHRM, the Society for Human Resources Management*. Step One: Craft a Star Profile (SP) for each position reporting to you. This is not the job description, but it can […]
#28: Workplace Ritual Revival – a Gen Z Primer
For Gen Zers who started new jobs remotely over the past couple of years, the concept of an in-person happy hour may be as foreign as using a rotary dial phone. But as employers nudge people back into the office, there’s something to be said for the revival of the workplace ritual. Millennials, Gen Xers, and […]
Employee Engagement Needs a Rebound
Recent Gallup survey findings: after trending up in recent years, employee engagement in the U.S. saw its first annual decline in a decade — dropping from 36% engaged employees in 2020 to 34% in 2021. This pattern continued into 2022, as 32% of full- and part-time employees working for organizations are now engaged, while 18% […]
#26 Compassionate Termination
We encourage a compassionate approach to termination. We know that many of our clients hire employees, work with them for years, and still want the best for them after the relationship has run its course. Compassionate termination attempts to preserve dignity, self-esteem, and connection — even in the midst of a challenging process. There isn’t […]