How can you move a conversation where you want it to go? Posing the wrong questions sends the conversation in all directions, and the answers are often not focused on the key issues. Using a structured thought process to elicit information is not only helpful to keep us aligned with our goals, but also it allows the other person to be guided and feel comfortable sharing information through a process without feeling interrogated. During this session, learn to use an information-gathering tool called SCORE that allows you to move the conversation in any direction, while keeping it in line with your goals. This easy-to-use tool makes gathering key information simple and fun.