Communication Skills and Tools

• What’s Wrong with Them?  They Just Don’t Understand!
  • Interactively explore one of four dichotomies of personality to understand why and how people operate differently.
• It’s All in Your Perspective: See People and Situations from a More Productive Perspective
  • Understand how a situation can be experienced differently to increase your rapport with other people.
• Creating the Ultimate Rapport: Your Words Matter!
  • Using language based on visual, auditory, and kinesthetic thinking has a strong impact on rapport and results
• The Art of Conversation: Ask the Right Questions First!
  • Learn a tool that allows you to move any conversation in any direction, while keeping it in line with your goals.

We can offer other topics as well; let us know what you want.