- 56% (70+ million) of U.S. workers can do their job working remotely
- When an employee’s location preference doesn’t match their current work location, burnout rises while engagement drops
- How many remote-capable employees are currently working hybrid or fully remote?
Approximately 56% of full-time employees in the U.S. — more than 70 million workers — say their job can be done working remotely from home. We call them "remote-capable employees."
Current work location for remote-capable workers as of June 2022:
· 50% are working hybrid (part of their week at home and part on-site)
· 30% are exclusively working remotely
· 20% are entirely on-site
- Where do remote-capable employees expect to work long term and where would they prefer to work?
Hybrid work has increased in 2022 (from 42% in February to 49% in June) and is expected to further increase to 55% of remote-capable workers by the end of 2022 and beyond. This shift aligns closely with the preferences of many remote-capable workers, as 60% want a long-term hybrid work arrangement.
Fully remote work arrangements are expected to continue decreasing from three in 10 remote-capable employees in June, down to two in 10 for the long term, despite 34% wanting to permanently work from home. Nonetheless, long-term, fully remote work arrangements are expected to nearly triple compared to 2019 figures.
Fully on-site work is expected to remain a relic of the past with only two in 10 remote-capable employees currently working entirely on-site and about the same number expecting to be entirely on-site in the future — down from a whopping 60% in 2019. A mere 6% want to work entirely on-site going forward. Given that more than 90% of 70 million employees say they don’t want to come back to the office full time, it’s time to redesign your workplace expectations and your management policies and processes.
- What happens when remote-capable employees do not work in their preferred location(s)?
The risk: Employees who don’t work in their preferred location have significantly lower employee engagement, alongside higher burnout and desire to quit. They simply do not feel well-positioned to do their best work or live their best life.
Changing expectations from workers who feel stuck on-site: On-site workers whose job is remote capable have an increasing desire for remote flexibility. While the majority (65%) prefer hybrid work; the desire to exclusively Work From Home has doubled since October of 2021.
The endowment effect: Behavioral economics teaches us that people do not like to give up things they have acquired — we’re loss-averse by nature. Thus, many employees working hybrid or fully remote have come to expect permanent remote flexibility.
· six in 10 exclusively remote employees are "extremely likely to change companies" if not offered remote flexibility
· three in 10 hybrid employees are "extremely likely to change companies" if not offered remote flexibility
· the demand for long-term remote flexibility has substantially increased since June 2021
Excerpted from Returning to the Office: The Current, Preferred and Future State of Remote Work August 31, 2022, by Ben Wigert and Sangeeta Agrawal, Gallup. This article is based on a nationally representative sample of 8,090 remote-capable U.S. employees surveyed in June 2022
AUTHOR(S)
Ben Wigert is Director of Research and Strategy, Workplace Management, at Gallup.
Sangeeta Agrawal is a Research Manager for Gallup.